Terms of Service

1. Acceptance of Terms

By accessing or using the Lintelos website (the "Site") or purchasing our digital products, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Site or services.

2. Description of Service

Lintelos provides digital software products, specifically Revit add-ins and related automation tools for architecture firms. We also offer consulting services related to BIM workflow optimization.

3. User Accounts and Registration

Currently, no user account registration is required to purchase our products. Purchases are processed through our secure payment processor, and license keys are delivered via email.

4. Purchases and Payment

4.1 Payment Processing

All payments are processed securely through Stripe. We do not store your payment information on our servers. By making a purchase, you agree to Stripe's terms of service.

4.2 Pricing and Fees

All prices are displayed in U.S. dollars and are subject to change without notice. Volume discounts apply automatically based on quantity purchased.

4.3 License Delivery

Upon successful payment, license keys will be delivered to the email address provided during checkout. You are responsible for ensuring the accuracy of your email address.

5. Refund Policy

Due to the digital nature of our products and immediate license key delivery, refunds are generally not available. However, we may provide refunds at our sole discretion within 7 days of purchase in cases of:

• Technical issues preventing software installation or use
• Accidental duplicate purchases
• Product not functioning as described

To request a refund, contact us at support@lintelos.com within 7 days of purchase with your order details and reason for the refund request.

6. Software License

Your use of our software products is governed by our separate End User License Agreement (EULA), which you agree to during the purchase process. The EULA takes precedence over these Terms for matters related to software usage.

7. Prohibited Uses

You may not use our Site or services to:

• Violate any applicable laws or regulations
• Attempt to reverse engineer, decompile, or hack our software
• Share, distribute, or resell license keys outside your organization
• Use automated systems to access our Site without permission
• Submit false or misleading information
• Interfere with or disrupt our services or servers

8. User-Generated Content

Our software includes a feedback submission feature. By submitting feedback, bug reports, or suggestions through this feature, you grant us a non-exclusive, royalty-free license to use this information to improve our products and services.

9. Intellectual Property

All content on this Site, including text, graphics, logos, and software, is the property of Lintelos and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

10. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information.

11. Disclaimers and Limitation of Liability

11.1 Disclaimers

Our Site and services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

11.2 Limitation of Liability

To the maximum extent permitted by law, Lintelos shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data, or business opportunities.

Our total liability for any claim arising from these Terms or your use of our services shall not exceed the amount you paid for our products in the twelve (12) months preceding the claim.

12. Professional Use Disclaimer

Our software is designed to assist architectural professionals but does not replace professional judgment. Users are responsible for ensuring their work complies with applicable building codes, regulations, and professional standards. We are not responsible for design decisions or professional errors.

13. Termination

We may terminate or suspend your access to our Site and services immediately, without notice, for any violation of these Terms. Upon termination, your right to use our services ceases immediately.

14. Geographic Restrictions

Our services are intended for users in the United States. We make no representation that our Site or services are appropriate or available for use in other locations.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our Site. Your continued use of our services after changes constitutes acceptance of the new Terms.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts of Orange County, Florida.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

18. Contact Information

Last updated: September 2025